Book a call
Available now
TBB - Digital Marketing Agency in Manchester
TBB - Digital Marketing Agency in Manchester TBB - Digital Marketing Agency in Manchester
Book a call
Available now
TBB - Digital Marketing Agency in Manchester
TBB - Digital Marketing Agency in Manchester TBB - Digital Marketing Agency in Manchester

Email & WhatsApp Marketing

Everything is built to feel timely, relevant, and easy to manage

Good communication isn’t about sending more messages.

It’s about sending the right ones, at the right time.

We design structured email and WhatsApp communication journeys that help prospects and customers understand what’s happening, what comes next, and when they need to take action. The aim is to support your sales and service process without overwhelming people or relying on manual follow-ups.

Everything is built to feel timely, relevant, and easy to manage.

How We Approach Email & WhatsApp Marketing

Journey Planning First

Before writing a single message, we map out the full customer journey so communication supports each stage properly.

Includes:

  • Prospect and customer journey mapping
  • Message timing and sequencing
  • Channel selection (email, WhatsApp, or both)
  • Clear objectives for each stage

 

Email Marketing Setup

Email journeys designed to inform, nurture, and prompt action in a considered way.

Includes:

  • Automated email sequences
  • Lead nurturing emails
  • Customer onboarding emails
  • Re-engagement campaigns

 

WhatsApp Messaging Journeys

Direct, timely communication where speed and clarity matter.

Includes:

  • Automated WhatsApp responses
  • Follow-up messages
  • Appointment reminders
  • Status updates and confirmations

 

Personalisation & Segmentation

Messages are tailored based on behaviour, stage, and relevance.

Includes:

  • Audience segmentation
  • Behaviour-based triggers
  • Personalised messaging
  • Relevant follow-ups

 

Performance Tracking & Optimisation

Communication is reviewed and improved over time.

Includes:

  • Open and response tracking
  • Engagement analysis
  • Timing and message optimisation
  • Ongoing improvements

When Email & WhatsApp Marketing Make Sense

Structured communication is particularly useful if:

  • Leads require follow-up before converting
  • Customers need clear next steps
  • Your team is manually chasing enquiries
  • Communication feels inconsistent
  • You want to improve conversion without increasing ad spend

We’ll always recommend a level of communication that fits your business and audience.

What You Can Expect

  • Clear, well-timed communication journeys
  • Messaging that feels human and relevant
  • Reduced manual follow-up
  • Better visibility over conversations
  • Systems that support your team
  •  

Need a Professional ?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. 

Have a project in mind?

SEO & Local SEO
Website Design & Development
Branding & Logo Design
Facebook & Instagram Advertising
CRM Setup & Automation

Get a free consultation?



    How we works?

    What started as a small idea has grown into a powerhouse of creativity and innovation.

    User-centric digital experiences that empower brands, drive growth, and make a lasting impact.

    User-centric digital experiences that empower brands, drive growth, and make a lasting impact.

    User-centric digital experiences that empower brands, drive growth, and make a lasting impact.

    Frequently Asked Questions about Email & WhatsApp Marketing

    What’s the difference between email marketing and WhatsApp marketing?
    Email is suited to longer-form communication and nurturing, while WhatsApp is more immediate and conversational. We help decide where each fits best.
    Get in Touch
    Will customers feel overwhelmed by automated messages?
    No. Journeys are designed carefully to support communication, not flood inboxes or phones.
    get in touch
    Can messages be personalised?
    Yes. Messages can be personalised based on name, behaviour, stage, and previous interactions.
    get in touch
    Do you write the content for the messages?
    Yes. We plan the journeys and write the messaging to align with your brand and goals.
    get in touch
    How do you measure success with email and WhatsApp marketing?
    Success is measured using engagement, response rates, conversions, and how effectively communication supports the wider customer journey.
    get in touch